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Privacy Policy

This Privacy Policy governs what we can and cannot do with the information that you provide

We at CSS (Connecticut Spring & Stamping) are committed to protecting your privacy. This Privacy Policy applies across websites we own or operate (including any social media pages maintained or operated by us such as Facebook, Instagram, Twitter, YouTube, etc.) and all services we provide. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data collection, processing and usage practices described in this Privacy Policy, you should not use our websites or services.

When we say ‘personal data’ we mean identifiable information about you - for example, your name, email address postal address, telephone number, account details, order or payment information, support inquiries and similar kinds of information. This Privacy Policy does not cover information which is not ‘personal data.’ So, if you cannot be identified by the information in question, (for example, when your personal data has been aggregated and anonymized) then this Privacy Policy does not apply to that information.

We may need to update this Privacy Policy from time to time. We will post any Privacy Policy changes and if the changes are significant, we will let you know, usually through an email.

Who are ‘we’?

When we refer to ‘we’ (or ‘our’ or ‘us’), that means CSS (Connecticut Spring & Stamping). Our headquarters are in Farmington CT USA, and we may operate from other offices in other locations, including locations outside of the USA.
We are an advanced manufacturing company specializing in metal stamping and forming, spring coiling and winding, in the production of precision components and assemblies used by Original Equipment Manufacturers (OEMs). If you would like to find out more about what we do, please see our About Us page on our website.

How we collect information

When you visit our websites or use our services, we collect personal data. We will only use and disclose such personal data as described in this Privacy Policy.

Information you provide to us directly

When you visit or use some parts of our websites and/or services, we might ask you to provide personal data. For example, we ask for your contact information when you sign up for a webinar, respond to a job application or an email offer, download a white paper, join us on social media or contact us with questions. If you don’t want to provide us with personal information, you don’t have to, but it might mean you can’t use some parts of our websites or services.

Information we collect automatically

While you use our websites and services, we collect general information of the sort that web browsers, servers and network operators typically make available. This may include pages viewed, what links you clicked on, the number of visits, and the devices that are being used to access our sites. This information helps us troubleshoot problems, understand how you use our site, improve our products and services, and help ensure that we continue to provide the best possible experience.

If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

Legal basis for processing Personal Information (European Economic Area (EEA) visitors only)

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

How we use the information we collect

We collect information, including your personal information, to enable you to receive the benefit of our website, products, and services. Subject to this Privacy Policy and your data preferences, we may use the information we collect for some or all of the following purposes:


  • carry out our obligations and to provide you with agreed products and services;

  • establish, maintain and administer your account;

  • maintain, troubleshoot, and improve our websites, platforms, products, and services;

  • develop new products and services;

  • if your preferences permit, to provide you with recommendations and personalized services;

  • measure performance of our websites, platforms, products, and services;

  • secure and protect you, us, our websites, platforms, products, and services, and the public;

  • meet our legal, regulatory, and tax reporting obligations;

  • communicate with you about our websites, platforms, products, and services—such as to notify you of changes and updates, alert you to data or security breaches, and to provide you with customer support;

  • with your explicit consent, create or distribute promotional and marketing material that we believe would be relevant to you; and

  • for quality assurance and training purposes.

We may use information we collect which is not personal information, and, with your explicit consent, may use personal information we collect, in each case, to promote and market ourselves, our products and services, and our websites; and for any other uses identified to you at the time of collecting your information or as reasonably contemplated by this Privacy Policy and our Terms & Conditions (the Purposes). Our Terms & Conditions can be found on our website at www.ctspring.com/resources and are incorporated into this Privacy Policy by reference.

How we share information we collect:

Personal information we collect stays within CSS, other than in the following circumstances:


  • when you give us explicit consent to share your personal information;

  • when we share it our affiliated companies;

  • when we share it with our affiliates, partners, and other trusted organizations we work with to provide products and services to you;

  • when we share it with trusted external service providers and data processors, such as data centers, web hosts, cloud storage providers, customer support providers, payment processors, debt collectors, accountants, attorneys, and insurers;

  • when we share it with prospective sellers or buyers of our business or assets; or

  • when we share it with governmental authorities and other relevant parties for the purpose of legal or contractual compliance, reporting purposes, or when we believe in good faith that disclosure is reasonably necessary to protect our rights, property or safety, or the rights, property or safety of third parties or the public at large.

Your rights

Your personal data belongs to you and you have certain rights relating to it. You may unsubscribe from our marketing communications at any time by contacting us and making a request.

Right of access:

You have the right to:


  • know what personal data we hold about you, and to make sure that is correct and up to date;

  • request that we provide you with a copy of your personal data, that we restrict processing your personal data, or that we delete your personal data; and

  • object to our continued processing of your personal data.

You may exercise any of these rights at any time by sending an email to us with your request and we will respond within a reasonable period after your request is made. We do not typically charge a fee for reasonable requests for access to your personal information. However, we may charge a reasonable fee, which will be provided to you before we move forward with the request, with the time and cost, if an extended amount of time is required to collate and prepare the requested material for you.

If you’re not happy with how we are processing your personal data, please let us know. We will review and investigate, and try to get back to you within a reasonable time frame. Where appropriate, we will work together with a relevant authority or other third parties to address your complaint, and/or make improvements to our systems and processes.

Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymized.

International Transfer of Information

Your information may be processed outside of the country where you live. For individuals in the EEA, this means that your information may be transferred outside of the EEA. Regardless of where we use, process, or store your information, we will comply with the applicable provisions set out in this Privacy Policy. Where we disclose personal information to a third party in another country, we put safeguards in place to ensure your personal information remains protected in accordance with this Privacy Policy.

Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows CSS or a third-party to recognize you and make your next visit easier and more useful to you.

How CSS Uses Cookies

When you use and access the CSS websites, we may place cookie files in your web browser.

We use cookies for the following purposes: to enable certain functions of our websites, to provide analytics, to store your preferences, and to enable advertisement delivery (including behavioral advertising).

We use both session and persistent cookies and we use different types of cookies to run certain functions.

We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the CSS websites, deliver advertisements on and through CSS, and comparable uses. Some services we use include Marketo, Facebook, Google Analytics, Google AdWords, and LinkedIn.

What Are Your Choices Regarding Cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. You can also opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, or to store your preferences, and some of our pages may not display properly.

Business transfer

If our business were to be acquired, or in the event that we were to go out of business or enter bankruptcy, user information, including your personal information, would be among the assets that may be transferred to, or acquired by, a third party. You acknowledge and agree that such third party acquirer may continue to use your personal information as set forth in this Privacy Policy.

Links to third party websites

Our site may contain links to and from third party websites. If you click on such links, you do so at your own risk and would then be subject to whatever privacy policy and/or website terms may govern the use of such websites. We have no control over, and are not responsible, nor liable for, the content, privacy practices or website terms of such websites or any information you provide to them. You should read the privacy policy of these third parties to find out how they handle your personal information when you visit their websites.

DISCLAIMER

We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of our websites and expressly disclaims liability for errors and omissions in the contents of our websites. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus or third party attacks or subversion of our computer systems or those of our internet providers, is given with respect to the contents or usage of our websites, or its hyperlinks to other Internet resources, or of the security of the information provided to us through your use of our websites.